Under cooked bread

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I have a Russell Hobbs bread maker i got new from e bay ex preasant
I followed the recipe book and settings. Brand new dried yeast and fresh flour. Bead rose as expected but was not cooked through, didn't sound hollow felt heavy as a brick.
Anyone got any ideas why
 
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Heavy bread machine bread may be due to too little yeast, too dry a mix, wrong / poor gluten flour. Lots of things could be the issue.

If the machine has different setting try that. You can bake the same mix outside of the machine, rise it in the oven and see how your mix comes out. If it is the same dense thing in the oven, then it is not the machine. Nice thing about machines is you can experiment very easy with new recipes.
 
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I borrowed another machine,different make, tried the same recipe it was perfect. So it looks like I’m going to have to send it back many thanks for your thoughts though
 

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